Shipping policy

SHIPPING POLICY

Last Updated: June 2, 2026

Thank you for shopping with Nuvexa Co. We are committed to delivering your order as quickly and efficiently as possible.

Shipping Destinations

We currently ship to customers located in Canada and the United States.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, order processing may take slightly longer.

Estimated Delivery Time

Estimated delivery times are:

  • Canada: 7 to 14 business days

  • United States: 7 to 14 business days

Delivery times are estimates only and are not guaranteed.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take several days to appear after shipment.

Shipping Delays

Delivery times may be affected by factors beyond our control, including:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • Public holidays

  • High shipping volume periods

  • Natural disasters or other unforeseen events

Nuvexa Co is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete shipping information is provided, we may be unable to issue a refund or replacement for lost packages.

Lost or Stolen Packages

If your package appears lost during transit, please contact us and we will work with the shipping carrier to investigate the issue.

Nuvexa Co is not responsible for packages marked as delivered by the carrier but subsequently lost, stolen, or misplaced.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by local authorities.

Any such charges are the responsibility of the customer.

Contact Information

If you have any questions regarding shipping, please contact us:

Nuvexa Co

Email: nuvexaco.store@gmail.com